The original AI chatbot

The original AI chatbot
Model: OpenAI GPT-3.5, GPT-4, GPT-4o, DALL·E 3

ChatGPT is the original AI chatbot. After its late 2022 release, it took the world by storm in 2023 and put AI back in the news. It's very simple to use: start a conversation by writing your prompt at the bottom of the screen. As the output comes back, a new entry is created on the left-side menu, so you can keep all your threads separate and come back to them later. If any of these is particularly interesting, you can share a link to it and show it to others (and they can start where you left off).

Even though it sometimes puts out factual errors while displaying total confidence—what experts call hallucinations—ChatGPT is still the industry leader for now. It remembers what you've said within each conversation, using it as context to provide more accurate output as it moves forward. It can accept text commands, helping you format and customize the output. And it's extremely flexible, tackling tasks in any discipline with an acceptable level of accuracy—just be sure you fact-check. You can share your conversations with others and add custom instructions to customize the bot even further.

With the release of GPT-4, ChatGPT got even more interesting. It's now using a multimodal model, which means you can do everything from text-to-image prompting, data analysis, and voice conversations—and it's impressively fast.

You can even build your own custom bot with unique instructions and data using GPTs. These bots can carry out straightforward tasks, simplify processes, or just do zany things for the fun of it. When you add Zapier's AI Actions to it, you can access thousands of other apps from your GPT too.

For further information on the implications of AI on public services and social protection, visit

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